Microsoft Outlook Web Access
Connecting to Microsoft Outlook Web Access
1.
Open a browser window and enter the URL of the
organization’s Outlook Web Access account in the
Address Bar,
Tip
HTTPS://exchange.elmhurst.edu
When accessing an
Outlook
Web
Access
account
from a library or
other public space,
be sure to log out
when finished.
The Outlook Web Access login page appears.
Note:
This is a secure web page that
uses HTTPS and not HTTP.
2.
Enter the User Name and password.
3.
Click the Log on button.
Note:
Outlook Web Access has been optimized for Microsoft’s Internet Explorer. If you
use another Web browser, the buttons may look very different.
Outlook Web Access Light can also be used. The Web Access Light client provides fewer features and is
sometimes faster. Use the Light client when using a slower connection or when the browser has strict
security settings. When using a browser other than Internet Explorer 6.0 or greater only allow the use of the
Light client.
Note: An add-on for Firefox, called “IE Tab”, is available to run the browser in Internet
Explorer compatibility mode (searching for the most popular version is
recommended).
Outlook Web Access and Firefox
4.
When using Outlook Web Access with the Firefox browser an
5.
add-on is required. The add-on, as of May 2010, is called IE Tab
and can be found by searching for it in the add-on repository.
6.
To locate, download and install the add follow these steps:
7.
1. Open Mozilla Firefox
2. Select Tools and click on Add-ons.
8.
3.
When selecting the
“This is a private
computer” option,
Outlook
Web
Access will store
the User Name and
in the future when
logging in only the
password will be
requested.
Click the Magnifying Glass icon and a listing of results
will appear below.
Select the Add-on that should be installed and click the Add
to Firefox button.
The Add-on will be added to Firefox and Firefox may
restart.
After restarting use the link located on the Elmhurst College
Website under the Faculty and Staff page called
College E-mail ( http://acl.elmhurst.edu/fsemail.html ).
Select the Microsoft Exchange Email link and using a
right click select the “Open Link in IE Tab” option.
The Add-on management window opens and in the search
field enter IE Tab.
9.
A new tab will open in Firefox for the Outlook Web Access
Login page.
10. Login following the directions in the first section of this
document. Many of the features available in the Internet
Explorer 6 and greater version of Outlook Web Access will
now be available for use within Firefox.
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Microsoft Outlook Web Access
The Interface
Folder Contents Pane
Navigation Pane
Clicking a folder name (in the Navigation
Pane), brings up the titles of all the emails in
that folder here. Clicking a message title
brings up the message in the Reading Pane.
The Navigation Pane includes information
such as the Mail Folders and links to other
areas of Outlook; Calendar, Notes, Contacts,
Tasks, and Documents.
USER NAME
USER NAME
Sender Appears Here
Sender Appears Here
Sender Appears Here
Outlook Mail Toolbar
Described in detail below
Sent From Individual Appears here
Reading/Preview Pane
Sent to Individual Appears
The Reading Pane can be used to
preview items in a folder without
opening them. To display the
text of an email in the Reading
Pane, just click the message title in
the Folder Contents area. In the
Reading Pane, you can also open
attachments, follow a hyperlink,
and respond to meeting requests.
To change the location or turn the
Reading Pane off use the
Outlook Mail Toolbar.
Body of message appears here.
The Outlook Mail Toolbar
New Button
Allows the user
to create a new
e-mail message.
Reading Pane Button
Allows the user to show or
hide the Reading Pane. The
Reading Pane can appear
below or to the right of the
Folder Contents Pane. The
Reading Pane can also be
turned off.
Folder Content Pane
Viewing Option Button
Toggling this button will change
from a single line view for the
messages placing the subject of the
message to the right of the sender’s
name or a multiline view of the
message placing the subject below
the sender’s name.
Check for Messages Button
Check the server for new
messages and refresh the
browser page.
Move or Copy Message
to Folder Button
One method to move or
copy a selected message to
another folder. Messages
can also be dragged into a
folder. New message
folders can also be created
using this button
Delete Button
Delete the selected
message.
2
Reply to All Button
Reply to all individuals listed in
the sent to list on the message
with a new message and include the original message in
the reply.
Forward Button
Forward the
selected message to
another recipient.
Reply to Sender Button
Reply to the sender of this
message with a new
message and include the
original message in the
reply.
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Microsoft Outlook Web Access
More Information on the New Button
The New Button located on the toolbar allows the creation of these items.







Messages
Allows the creation of e-mail messages to be sent to other individuals.
Appointments
Allows the creation of appointments. Appointments unlike meetings are
commitments that only the creator has to attend.
Meeting Requests
Meeting requests allow the user to include other invitees unlike a
appointments.
Contacts
Create a contact to store the information about people including their
e-mail address, street address, telephone numbers, and other information.
Distribution Lists
Create a distribution list to store a list of people or groups to send e-mail.
A distribution list can be used to send the same message to multiple
contacts without having to enter each contact separately in the message.
Tasks
Tasks can be created to track to do items.
Post in this Folder
Post a message in a private or a public folder for viewing.
Adding a New Folder and Moving Messages to Folders
Messages can be moved into other folders by dragging and
dropping that message into a folder in the Navigation Pane
from the Folder Contents Pane or by using the Move to New
Folder Button on the toolbar. A new folder can be added by
right clicking the user name located on the left hand column and
then choosing the Create New Folder Option name the Folder
and it is ready for use.
Adding Contacts
1.
2.
4.


In the Navigation Pane click on Contacts.
Click on the New Button.
5.
Choose Contact from the drop down list.
In the new contact window, type the information that you want to
include for the contact.
Click Save or use the key command Ctrl+S before closing the
Contact Form browser window.
The Contact Form Toolbar
The Contact Form Toolbar contains buttons to Save, Create a
New Message to, Delete, Attach a File to, Set a Reminder
Date for, and Categorize a contact.
Ctrl+N
Create a new message
Alt+S
While in an E-mail
message sends
message and
closes window
Ctrl+R
Reply
Ctrl+Shift+R
Reply to all
Ctrl+Shift+F
Forward
Ctrl+K
Search for a person
entered in the To, Cc,
and Bcc fields
When adding a contact there are for sections on the Contact
Form, Profile, Contact, Addresses and Detail. Choosing one
of these words jumps the user to that section of the form. Each
section contains different information a user can store about a
contact. Some, like e-mail allow for the storing of multiple pieces of data, in this case up to three e-mails can be stored.

3.
Helpful Keyboard
E-mail Shortcuts
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
3
Profile includes the contact's name and job information.
Within the Profile the user can use the File As to select how
they would like the contact to be displayed in the Contacts
folder. For example: Last Name , First Name or First Name
Last name, or even by Company Name First Name Last
Name. There are many available formats.
The Contact section includes the contact information for
the contact. This includes telephone numbers and e-mail
addresses.
Note: Multiple e-mail addresses and phone numbers
can be stored.
Use the Addresses section to store the business, home, and
other physical addresses for a contact. A user can also designate which address to use as the default mailing address by
clicking Mailing Address and selecting the address that is
wanted from the list.
The Details section is where the user can add attachments,
such as a Word document or notes about the contact.
Office of Information Services 05-10
Microsoft Outlook Web Access
Creating an E-mail Message
Blind Carbon Copy
1.
In any mail folder, click New or press CTRL+N on the keyboard.
2.
Enter the recipients in the “To” and “Cc” fields. Recipients can be selected by clicking any of the
following “TO”, “CC” or “BCC” and selecting the recipients from the address book or contact
list. The Global Address contains information for all email users, distribution groups, and
Exchange resources.
Repeat to select multiple recipients.
Type a subject.
Type the message in the message body.
When finished typing the message, click Send or press ALT+S to send.
3.
4.
5.
6.
Managing Attachments
Attaching a file to a message:
Attaching a file is easily accomplished by clicking the Paperclip
button when composing an Email.
To add blind
carbon copy
(Bcc) recipients,
click Options
on the message
toolbar, and
then under Current Message
Settings, select
Show Bcc.
Then add Recipients to the Bcc
field for sending.
Saving an Attachment:
Saving an attachment works similarly to Opening an attachment.
1.
2.
Open the message containing the attachment.
Double click the attachment link.
3.
4.
Click the Save button.
Browse to the location to save the file.
5.
Then rename or use the name of the attachment to save the
file to the computer.
Once the browse window
appears browse to the file to
attach select it and then click on
the Attach button to attach it to
the E-mail. Multiple files can be attached to a single E-mail.
Note: There is a limitation to the size of E-mail
that is allowed to be sent on the Elmhurst College
E-mail System.
Opening an Attachment:
1.
2.
3.
4.
5.
Open the message containing the attachment.
Double click the attachment link.
Click the Open button.
The attachment will open if the file type of the attachment
has been associated with an application.
If the file type of the attachment has not been associated
with a program it may require choosing an application to
open the file.
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Office of Information Services 05-10